1 September 2005

Ramaland Development Co. Ltd, a Bangkok based company, that owns Pan Pacific Hotel Bangkok, commissioned Dr. Cobanoglu for selection process for a Property Management System. The hotel uses a ten-year old system which needs replacement. Dr. Cobanoglu will facilitate the selection process by conducting a system analysis and evaluation of the property, identifying business needs, preparing and soliciting a request for proposal, and finally recommendation of a PMS.

Pan Pacific Hotels and Resorts is the international hotel operations of the Tokyu Group of companies, a multi-billion dollar organization established in 1922 and with its headquarters in Tokyo, Japan.  Domestically, Tokyu Group operates the largest hotel chain in Japan (Tokyu Hotels and Tokyu Inns) with 59 hotels (15,000 rooms).  In 1972, Tokyu Group formed an overseas hotel management company named Tokyu Hotels International, Inc. (THI) to manage its Asia Pacific properties.  It opened its first hotel, the Sari Pacific in Jakarta, Indonesia in 1976.  Later, a second hotel management firm, Emerald Management Company (EMC), was formed in Honolulu, Hawaii to co-ordinate development in the United States.

Ramaland (Thailand) Development Co. Ltd. is a part of Kajima Group based in Japan.

Dr. Cihan Cobanoglu is an assistant professor of hospitality information technology at the University of Delaware and a consultant for international hotel and restaurant chains in the field of hospitality technology.

Contact

Dr. Cihan Cobanoglu
Phone: +1 302 831 4881
Email: cihan@udel.edu